Customer Success Operations Manager

Operations, St. Petersburg, FL

Overview: 

PandaDoc is one of the fastest growing B2B SaaS companies in the eSignature, proposal, and contract management space that helps more than 11,000 companies close more deals. We have a fantastic product-market fit and and are ready to grow! PandaDoc is an environment for independent, humble, resilient, data-driven, direct and scrappy individuals. We have fun and we learn - a lot!  

 

Company highlights:

  

Our global customer success team is looking for an experienced specialist, who will be providing support by setting up and improving our workflow by learning and  managing our tools, automated campaigns and processes.

You will report to the Director of Revenue Operations and be part of the larger internal consulting team guiding our revenue engine.

  

In this role, you will:

About you:

Bonus Points:

 

About us:

PandaDoc sales proposal software empowers sales teams to close more deals and win more revenue. Sales and marketing teams can create stunning sales documents, electronically sign them, and collect payments online. For more information, please visit https://www.pandadoc.com.

 

Benefits:

Our benefits include tremendous career growth opportunities, competitive salary, stock options, health and commuter benefits, $500 stipend for learning, 20+ PTO days, regularly catered lunches, 401K and FSA plan, company events & outings, trips to our offices on the US East Coast (St Petersburg, Florida), West Coast (San Francisco, California) and Belarus and of course, a fun team of Pandas to work with!