Head of Support

Support, Kyiv, Ukraine

Company Overview

PandaDoc is an all-in-one document automation software for sales teams focused on closing deals fast, trusting their forecasts, and standing out from the crowd. 

Over 20,000 customers use PandaDoc to streamline their process to create, approve, and eSign proposals, quotes, and contracts.

We are among top 3 best software products for Sales in the world and one of the best startup employers according to Forbes.

The opportunity for you

PandaDoc customer support team is available 24/7 via email and live chat to all paid and trialing customers. We are laser focused on the best damn CX with CSAT over 98% across the board. 

We are looking for a head of global support, who will lead, scale, and level up 30+ support specialists and team leads in Belarus, United States and the Philippines. 

Your job will be to continue building a world-class team and launch strategic initiatives in customer support in a hyper-growth business while:

About you:

Benefits:

Can't wait to meet you!