Instructor, PandaDoc Learning Services – German

Customer Success, Remote (EU)

The successful candidate will be responsible for collaborating on the development and delivery of learning strategies, curriculum, and processes to support the enablement of our growing Global Customer Success (Revenue) organization as well as educating our customers on all things PandaDoc. This role will focus on building and deploying education offerings that drive customer adoption and provide role-specific learning opportunities to the Customer Success team, specifically our Customer Success Managers, Onboarding Specialists, Customer Support Agents, Solutions Architects, and Technical Account Managers. You and your team will work closely with cross- functional departments, such as Sales and Product Development, as well as senior leaders, to identify employee training needs, priorities, assets, and systems, and implement programs across all locations and platforms. Experience in creating and facilitating in-person and virtual instructor-led classes, in addition to developing on-demand courses and extended job aids, is a must. 

The ideal candidate will be flexible and possess a wide range of skills and knowledge for both technical training and employee development. This Panda inspires, has a contagious enthusiasm for investing in people, and a passion for our future growth all the while strengthening our brand and culture.

In this role, you will:

About you:

Company Overview: 

PandaDoc empowers more than 30,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more. 

 Benefits:

 

 

 

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

 

 

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.