Onboarding Specialist

Customer Success, Kyiv, Ukraine

This Onboarding Specialist role requires project management skills, excellent customer communications via email, phone and web conferencing, and the ability to guide our clients as they integrate their tools (CRM/Stripe/XERO/Custom API) and content with PandaDoc.

In this role, you will:

Important thing is that we work a lot with our US clients so the schedule is tied to evening time (≈14.00 PM - 23.00 PM) although there is some room for flexibility.

About you:

It would be awesome if you had:


Our benefits include tremendous career growth opportunities, a competitive salary, health benefits, 20+ PTO days, trips to our offices in the U.S.A and Belarus, and of course, a fun team of Pandas to work with!

Company Overview: 

PandaDoc is an all-in-one document automation software for sales teams focused on closing deals fast, trusting their forecasts, and standing out from the crowd. Over 20,000 customers use PandaDoc to streamline their process to create, approve, and eSign proposals, quotes, and contracts. With powerful document creation and workflow capabilities. For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & kick-ass Christmas parties. Although some of our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. 

Pandas work best when they're happy. Happiness doesn't come from a ping-pong table or free snacks. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.