Solutions Engineer

Customer Success, Kyiv, Ukraine

The Solutions Engineer at PandaDoc will support the Customer Experience Program by helping to understand complex customer business problems and requirements and translate them into solutions leveraging PandaDoc’s platform. This is a Revenue and Customer focused position that plays an integral role in the long term success of organizations whom may have the resources to grow on the PandaDoc platform, but lack the direction of how to develop a path of resolution.

You will be responsible for transitioning business and technical requirements to a customer or partner implementation team for both new solutions and problem resolution. This role is a key liaison to the experience and expertise of numerous teams, including (but not limited to) those mentioned above.

In this role, you will:

About you:

It would be awesome if you had: 

Benefits:

Our benefits include tremendous career growth opportunities, a competitive salary, health and commuter benefits, 20+ PTO days, trips to our offices in the U.S.A and Belarus, and of course, a fun team of Pandas to work with!

 

Company Overview: 

PandaDoc is an all-in-one document automation software for sales teams focused on closing deals fast, trusting their forecasts, and standing out from the crowd. Over 20,000 customers use PandaDoc to streamline their process to create, approve, and eSign proposals, quotes, and contracts. With powerful document creation and workflow capabilities. For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & kick-ass Christmas parties. Although some of our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. 

Pandas work best when they're happy. Happiness doesn't come from a ping-pong table or free snacks. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.