How do I change my email address for my account?

Focus:  The focus of this self-help article is to provide steps and information on how to change the email address of the account.

Please note:  When you change your email address this will only affect new documents you send out going forward. This will not update your existing documents that you have in your account.

Step 1:  Gain access and navigate.   Go to Settings, then click on profile. Next to your email address, click on “Change Email”

Step 2: Send Instructions Next, click on the green button “Send Instructions”. This will send an email to your current email address to start the process.

Step 3: First confirmation of change Next, you will receive an email to confirm you would like to change your email address. Click on the green button “Change your email”.

Settings - Profile - Email confrimation

Step 4: Enter in your new email address Once you open the link, you will receive an dialog box to add your new email address. Enter in your new email address and click on “Send Confirmation”.

Settings - Profile - Confrim send

Step 5: Complete the change of email address. In the last step, you will need to confirm one more time that you want to change the email address. To complete the change, click on the green button “Change your email”.

Settings - Profile - Email confrimation 2

Congratulations, your email address has been changed and you can login with the new email address!

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