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eSignature compliance

Industry-leading protection for every document

Our e-sign security offerings adapt to exactly what you need for any use case, from document creation to signature.

Security - AICPA SOC
Security - FERPA
Security - GDPR(GDPR)
Security - Privacy Shield
Security - HIPAA
Security Verification Kba

What are PandaDoc’s security standards?

When it comes to regulatory compliance and protecting user data, PandaDoc offers an array of features to ensure your agreements stay secure and legally viable — no matter where in the world you do business. For validating the identity of signers, we offer multi-factor authentication, knowledge-based authentication (KBA), ID check verification, and other safeguards so you always know exactly who has signed your document.  

For regulatory concerns, our compliance suite provides various documentation and credentialing to ensure every standard is met. In the US, documents made and sent with PandaDoc can meet HIPAA standards in the medical field, as well as SOC 2 Type II and 21 CFR Part 11 compliance regulations. In the EU, PandaDoc users can easily maintain compliance with QES and GDPR standards, as well.

Finally, PandaDoc runs on state-of-the-art servers in both the US and EU, including Amazon Web Services (AWS) servers, which offer unbeatable reliability and security. That way, your critical documents are always securely stored, accessible, and ready to meet your next business need.

Trusted by 68,000+ fast-growing companies

PandaDoc helps teams keep their document management fast, efficient, and secure at all stages.

Trustradius – Buyers Choice
"The security of our client data is a regulatory requirement, and the peace of mind that comes with knowing our clients’ sensitive information is securely handled is huge. PandaDoc’s SMS verification provides the extra layer of security we need to ensure that our …"
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JR

Jonathan Roy

Administrative Director @ Pierre Roy & Associés

The only e-sign solution your business needs

Total security and compliance for your most important documents, all under one platform.

SSO

Access control and centralized authentication across all platforms requiring logins.

Multi-factor authentication (Passcode + SMS)

Passcode-protected access for recipients, which they receive via text message.

Knowledge-based authentication

Recipient identity verification via questions about their personal information.

ID check verification

On-camera checks of government-issued ID and live selfies to grant access.

QES

Qualified Electronic Signatures that meet valid e-sign requirements in the EU.

Notary services

Remote access for hiring a notary or to use PandaDoc notary services.

21 CFR Part 11

Electronic record criteria set by the U.S. Food and Drug Administration (FDA).

EU and US servers

Secure, state-of-the-art data storage for PandaDoc customers around the world.

HIPAA compliant

Required safeguards necessary to secure Protected Health Information (PHI).

GDPR compliant

Adherence to strict EU rules for data collection, storage, use, and protection.

SOC 2 Type II

E-signatures that provide SSAE 18 SOC 2 report and attestations of compliance.

Learn more about our most recent advancements in security and compliance:
Qualified electronic signatures and 21 CFR Part 11 compliant eSignatures.

Businesses like yours depend on PandaDoc

Trusted by thousands of customers — see what they’re saying on G2.

4 stars out of 51 star
4.7 3,083 Total Reviews
5 stars out of 5

"Don’t risk your company security by going with another esignature provider."

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4.5 stars out of 5

"We appreciate the security, audit trails, and compliance features PandaDoc provides. It gives us confidence in our contract management process and helps protect our business."

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5 stars out of 5

"From a cost and compliance standpoint, the CFR Part 11 support was a game-changer. It allows us to centralize all e-signature documents under one vendor, cutting our costs by over 50% while maintaining regulatory integrity."

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5 stars out of 5

"Don’t risk your company security by going with another esignature provider."

Read more
4.5 stars out of 5

"We appreciate the security, audit trails, and compliance features PandaDoc provides. It gives us confidence in our contract management process and helps protect our business."

Read more
5 stars out of 5

"From a cost and compliance standpoint, the CFR Part 11 support was a game-changer. It allows us to centralize all e-signature documents under one vendor, cutting our costs by over 50% while maintaining regulatory integrity."

Read more

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ChiliPiper increased their close rate by 28% after implementing PandaDoc.