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Prepared by:

​[Sender.FirstName][Sender.LastName]

​[Sender.StreetAddress]​

​[Sender.City], [Sender.State]​

​[Sender.PostalCode]​

Debt Validation Letter Template

Image 1

Prepared for:

​[Client.FirstName][Client.LastName]​

​[Client.Company]​

​[Client.StreetAddress][Client.City]​

​[Client.PostalCode]​

A debt validation letter is used when an alleged debt collector has contacted you regarding an outstanding amount owed. As is required by law, debt collectors must provide explicit details of the debt owed, and their authority to collect it. If you don’t think you owe anything, use this debt validation letter template to request more information before agreeing to any payment.

Re: DEBT VALIDATION LETTER

(Reference your account number here, if applicable)

Dear Sir/Madam,

If you have a direct contact, who may have signed off the original letter you received, use this instead of Sir/Madam.

This letter is in response to a letter/call I received from you on (date).

While this is not a refusal to pay the debts I owe, I hereby request you promptly validate the debt at issue.

Depending on which country or state you’re based in, you may find different legislations available for you to refer to. Below is a template for a U.S. debt validation letter and a U.K. debt validation letter for you to choose from based on your location.

(Use this option for the U.S.)

As per the Fair Debt Collection Practices Act, 15 U.S.C. 1692g, I kindly request your offices provide detailed evidence of the legal obligations that require me to pay the amount you claim is owed.

Be advised that if it is found your offices have made a report with false information to Equifax, Experian, or TransUnion, this may constitute fraud in both Federal and State Law. As such, if this dispute leaves a negative mark on my credit report, I will be within my right to bring legal action against you or the client company you represent.

This legal action will be filed under the following: Violation of the Fair Credit Reporting Act, Defamation of Character, and Violation of the Fair Debt Collection Practices Act.

(Use this option for the UK)

As per the Financial Conduct Authority for Consumer Credit, I kindly request your offices provide detailed evidence of the legal obligations that require me to pay.

As stated by the FCA:

  • A firm should neither ignore nor disregard a customer’s claim that his debt has been settled and/or is disputed and must stop making demands for payment without providing the customer with clear justification and/or evidence as to why the claim is not valid. (7.5.3)

  • If a customer disputes the debt on valid grounds or on what may be considered valid grounds, the firm must re-examine the dispute and provide details of the customer’s debt to the customer in a reasonably timely manner. (7.14.3)

  • If there is a dispute regarding the identity of the borrower or the amount of the debt, it is for the firm (not the customer) to establish that the customer is indeed the correct person/identity in regard to the debt owed or that the amount is correct under the agreement. (7.14.4)

  • A collection firm must provide the customer with information regarding the outcome of its investigations about a debt that the customer disputed or has settled on valid grounds. (7.14.5)

(The rest of this template can be used for both US and UK)

Please provide me with the correct documentation/information requested below. I have attached a form for you to fill in with the following information:

  • Company Name & Address of the original creditor

  • The account number for the account on which the debt is owed

  • How much is owed (including the age of the debt and the last billing statement)

  • A detailed breakdown of any interest incurred on this debt

  • Proof of verification that I am required to pay

  • The date on which the original creditor claims the debt was owed

If you are working on behalf of the original creditor, you will also need to provide:

  • Details of your company, and your license of authority

  • The date of your license agreement

  • The name on the license,

  • License number,

  • Registered address and telephone number of the license provider

If you have contacted me from outside my jurisdiction, please provide detailed information regarding your license and the correct contact for the provider.

As part of this dispute, you are required to respond within 30 days of receiving this letter. Failure to respond will require all references and data regarding this account to be deleted and removed from my credit file. Copies of such deletion and removal requests should also be sent to me immediately.

Once I have received the requested documentation, I legally have a minimum of 30 days to investigate. Within this period, any collection activity must be stopped, and no detrimental marks can be added to my credit report.

Please provide the requested documentation (see details attached) or send confirmation that you will not contact me further with regard to this debt.

Your continued chasing of me without evidence will be considered harassment, and I am within my right to take legal action.

Sincerely,

​

Signature
MM / DD / YYYY

​[Sender.FirstName][Sender.LastName]​

Debt collectors can be aggressive and it’s best to request that all correspondence is done in writing as early as possible. Include this simple Cease and Desist page in your letter to request that all further communications are done in writing. Alternatively, you can use PandaDoc’s full Cease and Desist template.

CEASE AND DESIST – TELEPHONE COMMUNICATION

Further to my letter, please cease and desist all calls with me immediately. I am requesting that all communication between us is hereby done in writing. No further telephone contact should be made, either at home or at my place of work. Continued attempts to contact me via telephone will lead to legal action.

Please send all future communication in writing to this address:

​[Sender.FirstName][Sender.LastName]​

​[Sender.StreetAddress]​

​[Sender.City], [Sender.State][Sender.PostalCode]​

Please ensure all records are up to date with this information.

Sincerely,

​

​

​

​

​

Signature
MM / DD / YYYY

​[Sender.FirstName][Sender.LastName]​

CREDITOR/DEBT COLLECTOR DECLARATION

To make things as easy as possible, include this Creditor/Debt Collector Declaration in your letter to ensure you receive all the information and documentation you have requested.

Please provide all information and paperwork for the following within 30 days of the receipt of this letter.

Information regarding the original creditor:

Name and Address:

​

Name on File & Account Reference for Alleged Debtor:

​

Address on File for Debtor:

​

Amount of Alleged Debt:

​

The Date on Which the Debt Was Due:

​

Original Charge or Delinquency Date:

​

Was this Debt assigned to or purchased by a Debt Collector?

​

Amount Paid if Debt was Purchased:

​

Commission amount for debt collector if collection efforts are successful:

​

Information regarding the debt collector:

Name and Address of Your Company:

​

Details of Your Debt Collection License Agreement:

​

Date of Your Agreement:

​

Name / Company Stated on the License:

​

License Number:

​

Registered Address & Contact Telephone of the License Provider:

​

Please also attach a copy of each of the following, or provide a reason for why this can't be provided:

  • The agreement between the [Sender.Company]​ and the Original Creditor

  • Proof of a signed agreement between the Debtor and Debt Collector/Original Creditor

  • All statements while this account was open

Please state whether any insurance claims have been made in regards to this account:

YES

​NO

Have any creditors obtained judgments regarding this account?

YES

​NO

​

MM / DD / YYYY
Signature

​[Creditor.FirstName][Creditor.LastName]​

Please allow 30 days for processing after my receipt of this information.

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FAQ

  • Your debt validation letter should clearly request details of how much is owed, any addresses, names, and account numbers associated with the debt, and information about the debt collector’s agreement with the original creditor. This PandaDoc debt validation letter template is a quick and easy way to ensure you request all the information you need. 

  • Yes, debt validation letters do work. Creditors or debt collection agencies are required by law to prove that you are responsible for the debt and that they have the authority to collect it. 

  • You have no legal responsibility to pay if a debt collector refuses to validate the debt. Failure to provide proof of debt allows you to request that all information regarding your account is deleted and removed from your credit report. You should also receive a copy of these deletion requests.

  • The 11-word phrase to stop debt collectors from continuing their attempts is “Please immediately cease and desist all calls and contact with me.” Once you have checked the debt collector’s legitimacy, don’t be afraid to use the magic phrase.

  • A debt validation letter template is an easy-to-use template for sending a letter to debt collectors and creditors. If you have been contacted regarding outstanding debts, collectors are legally required to provide proof of those debts. A debt validation letter, like this template from PandaDoc, will help you request this documentation. 

Disclaimer

Materials (e.g. templates, educational articles, blog posts and informational content), made available through PandaDoc, including via any integrations, connectors, extensions, plugins, or third-party AI platforms (e.g. ChatGPT, Claude, or similar tools) are for general information purposes only and are provided "as is." These materials do not constitute legal, regulatory, or compliance advice and should not be construed as such. It is your responsibility to ensure materials meet your specific legal requirements. Consult a qualified attorney licensed in your jurisdiction before relying on these materials. PandaDoc disclaims all warranties, express or implied, including fitness for a particular purpose or non-infringement.

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Debt Validation Letter Template

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A debt confirmation letter is used when an apparent debt collector has contacted you regarding an outstanding amount owed. Use this Debt Validation Letter Template to order more data before agreeing to any fee.

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