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What is a Cleaning Service Contract?

A cleaning service contract is used by a cleaning company to clarify its terms of service and expected payment with a client. It outlines the terms for confidentiality and the client’s performance expectations.You can customize this contract template for cleaning services to suit different types of houses, buildings, from small solo-entrepreneur businesses to large corporate offices or residential locations.

Cleaning Service Contract Template

Prepared for:
​[Client.FirstName][Client.LastName]
​[Client.Company]​

Created by:
​[Sender.FirstName][Sender.LastName]
[Sender.Company]​

Why Use the Cleaning Contract Template

  • By signing a cleaning contract agreement, both parties are able to clarify their expectations and responsibilities.

The cleaning company is referred to as the “sender,” while the client can be represented by several individuals (homeowners or real estate agents). Include the client’s name at the top of the document to quickly locate contracts created for different clients. You may also add version numbers to the header or footer whenever there are updates to your draft.

Checkour Contract Management Software if you want to improve contract visibility and automate contract signing.

Our Cleaning Bid Proposal Template lets you itemize the services offered, their associated costs, and any additional charges, helping clients make informed decisions about hiring your cleaning services.

When pitching your cleaning services, our free editable Cleaning Proposal Templates are an indispensable resource.

  • Window Cleaning Proposal Template if you specialize in window cleaning services.

This clause in the contract protects your company from legal action if a third party claims harm from any actions taken by your client while you are performing cleaning services. That same principle applies to your client. For example, if someone claims that they suffered an allergic reaction because of a cleaning product used by your company, the client would be free of liability.

How to Write Your Cleaning Contract Effectively

You can customize the cleaning contract template and create a few samples to see what design works best for you. Once parties sign the document, they are responsible for upholding their commitments. See what sections are must-haves and add personalized terms if needed. Here are a few tips on how to write an effective contract for cleaning services:

PandaDoc lets you use a free printable cleaning contract template easy to fill and customize. Sign and share your documents via email or download them in PDF.

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  • It ensures that the services are carried out efficiently and to the client’s satisfaction.

  • A well-drafted contract helps you avoid any misunderstandings or disputes in the future.

  • You establish trustworthy communication with a client or service provider.

  • Creating and finalizing a commercial cleaning contract template increases the security of your cooperation with no one’s rights violated.

  • Janitorial Services Proposal Template to showcase your janitorial services and cleaning solutions for various facilities.

  • Pest Control Proposal Template if you offer pest control services.

  • Pressure Washing Proposal Template to outline your pressure washing solutions for various surfaces.

  • Office Cleaning Proposal Template if you provide commercial and office cleaning services.

    • Detail all services — you can request a flexible plan and determine its basic conditions or choose particular services.

    • Enclose billing — attach it in the agreement body or as a separate file, depending on the number and repetitiveness of services from a short-term and long-term perspective.

    • Set rights and responsibilities — this section lets you make the diligent performance a statement of the project. It can also discuss what measurements are taken if the required services aren’t carefully executed or delayed. It is a mutual responsibility, so protect your rights as a company as well.

    • In your cleaning contract, you may also highlight how employees and customers shouldn’t/should interact with each other.

    • Define payment methods — define the agreement’s full/partial refund and discount policy if you provide one.

    • Write modification — specify what conditions can be altered and when. What’s more, define when such alterations will be considered legally binding.

    FAQ

    • You can create your free cleaning contract by opening an agreement sample at PandaDoc, customizing its fields, providing the requested details, and sharing it with the other party to e-sign and legally bind it. Include your and the service provider’s names and other contact details, types of services, as well as special conditions like a monetary reward, warranty and other guarantees, cancellation terms, and responsibilities for violating its content.

    • The signing process of a cleaning contract depends on the type of service requested. If you hire an individual expert, the agreement will be between the sender and the client. If you or you hire a team of specialists, the contract can be signed with the team as a single entity, a registered organization, or with each member of the team individually.

    • The right cleaning service contract sample is a meaningful tool for a reputation management strategy. From a company’s perspective, it is a good way to attract more customers and show off its efficiency and reliability. In turn, end users can evaluate how credible this or that solution in the market is.

      Without a contract, any conflict regulations will become more complicated and tiresome. Download a professional cleaning service contract template on PandaDoc to prevent any issues. Since it is a legally binding contract, it is mutually protective and lets you settle project details most satisfactorily for both parties.

    • A cleaning contract should include a breakdown of services and their prices, the information about the location, the payment conditions, a cancellation clause, and the parties’ signature. See the cleaning services agreement template on our website for an example.

    Disclaimer

    Materials (e.g. templates, educational articles, blog posts and informational content), made available through PandaDoc, including via any integrations, connectors, extensions, plugins, or third-party AI platforms (e.g. ChatGPT, Claude, or similar tools) are for general information purposes only and are provided "as is." These materials do not constitute legal, regulatory, or compliance advice and should not be construed as such. It is your responsibility to ensure materials meet your specific legal requirements. Consult a qualified attorney licensed in your jurisdiction before relying on these materials. PandaDoc disclaims all warranties, express or implied, including fitness for a particular purpose or non-infringement.

    This cleaning services contract is entered into on [Date] between [Sender.Company] (Service Provider) and [Client.Company] (Client), collectively known as the “Parties.”​

    The Client seeks to obtain facility cleaning services from the Service Provider, who agrees that they are capable and willing to meet all requirements outlined in this cleaning services contract.

    List the cleaning services in your contract, such as whether you provide janitorial services, maid services, housekeeping services, or fall into another niche. It also helps to clarify the type of client requesting the services, whether a private homeowner or small business.

    Services Provided

    This template is designed to offer cleaning services on a flexible basis. You may perform services as they are required, and bill the client according to the pricing table in the template (below).

    The Service Provider agrees to offer the following services during the term of this written contract.

    ‌[Type of service] will be performed on an as-needed basis and billed according to the pricing table below.

    ‌[Insert Services Pricing Table Here]

    Term of Cleaning Service Agreement

    If you plan to clean for the client on a flexible schedule, that should be included here to set the expectations of both parties.

    This cleaning services contract shall begin on [Agreement.StartDate] and will conclude as of [Agreement.EndDate].

    If either party wishes to terminate this cleaning services contract prior to the contract end date, written notice must be provided to the other party.

    ‌Independent Contractor

    The independent contractor section of this template makes it clear that your company is not an employee of the client and that any invoices paid to you as a cleaning service provider are appropriately assessed for tax purposes.

    The Service Provider is in agreement they are not an employee of the Client and will act as an independent contractor for the term of this [Type of service] contract.

    Performance

    When filling in the template, it is better to provide detailed information. If there are preferable types of cleaning or areas in a house or office that require special attention, you may also cover them in the contract. Make sure that you are comfortable with and able to meet the level of service expected by the client.

    ​The Service Provider agrees to always provide cleaning services to the best of their ability.​

    The Client shall have the right to, at any time, perform an inspection of the Service Provider’s [Type of service] work.

    Should the Client discover any fault or failure during such inspections, they reserve the right to withhold payment until such errors are corrected by the Service Provider.‌

    Upon receipt of a notice of failure or fault from the Client, the Service Provider agrees to fully address and remedy such errors as soon as reasonably possible.

    Payment

    Make it clear in the contract what payment method(s) your cleaning services company will accept for services rendered and remove any payment types that you are unable to process.

    The Service Provider shall perform the above-listed services on an as-needed basis and shall invoice the Client as such.​

    The Service Provider shall generate a complete invoice for all services rendered every 30 days and submit to the Client in a timely manner.​

    The Client agrees to pay all invoices associated with this cleaning agreement within 30 days of receipt unless notice of fault or failure to perform allows for delayed payment.

    The Client can make payments using the following methods:

    • Credit Card (Visa or Mastercard only)

    • Debit Card

    • Cashier’s Check

    • Venmo

    • PayPal

    • Stripe‌

    Confidentiality

    The confidentiality section of the template protects your client’s intellectual property. This language is necessary for any service where a provider could potentially access a client’s private or proprietary information. The language applies to anyone working for your cleaning services company. If a member of your cleaning services commits a confidential information breach, your business becomes liable.

    Any information or knowledge obtained during the term of this cleaning services contract about the Client is considered confidential.​

    The Service Provider agrees to keep all information not openly known to the public confidential and private.

    Should the Service Provider or its employees’ actions lead to the Client’s confidential information being disclosed to unauthorized parties, the Client shall have the right to seek full remedy in accordance with applicable law.

    Return of Property

    Consider what property you and your workers must turn over at the end of your cleaning services agreement with the client. You may state the legal penalties if a worker accesses confidential information or damages property when providing cleaning services under the contract.

    Upon conclusion of this cleaning service contract either by termination by either party or by completion of the agreed-upon term, all property given to the Service Provider by the Client for the sake of providing [Type of service] shall be returned in the state in which it was given.

    This is inclusive of any documentation, keys, and codes given to the Service Provider by the Client. The Client understands and agrees that it is their responsibility to change any keys or codes at the end of the term unless such items were lost or damaged by the Service Provider, at which point the Service Provider is responsible for replacing or otherwise compensating the Client for such loss or damage.

    Notices

    For emergency cases, it is crucial to specify when the cleaning service agreement can be terminated, upon what conditions for each of the signing parties, and how notices of these cases are managed.

    Any and all notifications between the Client and the Service Provider shall be submitted in written form.

    Notices may be delivered in person, by email, or by mail via certified letter to the addresses included in this Agreement for the Client and the Service Provider. Both parties understand that they are responsible for notifying one another and modifying this Agreement should either address change.

    ‌Indemnification

    Each party to this legal document agrees to indemnify and hold the opposite party harmless against all liability or damages without limitation.

    The indemnification clause of this cleaning services contract shall survive the termination or conclusion of this agreement and shall remain in effect for a term of 12 months following the conclusion or termination of this contract.

    Modification of Agreement

    Including this section confirms that if either party wishes to change the contract, they must submit it in writing, and it must be signed by both parties. This ensures that such communication is agreed upon and understood by both parties.

    Any and all amendments to this cleaning services contract shall be submitted in writing and signed by both Parties.

    No amendment, modification, addition, or extension of this cleaning services contract shall be considered binding unless conducted in the prescribed manner.

    Time of Essence

    This cleaning services contract agreement is based on a fixed period and terms and shall remain as such.

    This cleaning services contract may be re-entered upon completion but will not be extended or drawn out by either party past the termination date of [Agreement.EndDate].

    ‌Assignment

    The assignment section of this template protects both parties. The Service Provider can’t subcontract the listed services without approval from the Client. The Client must agree that the agreement will remain intact if the property being serviced gets sold. This means that you won’t contract out services to an unauthorized provider and that the Client must continue paying you for any service as contracted.

    Under no term of this legal contract agreement shall the Service Provider subcontract any other individual or agency to complete any [Type of service] included in this contract without prior written consent from the Client.

    This article of the cleaning services contract shall not restrict the Service Provider’s ability to hire and retain cleaning professionals of its own to conduct the listed services.

    Should the Client sell their interest in the property being serviced to another entity, that entity shall be responsible for adhering to the terms of this cleaning services contract in its entirety and until [Agreement.EndDate].

    Entire Agreement

    This cleaning services contract shall constitute the entire agreement and shall replace any and all written or verbal agreements made before this agreement.

    Governing Law

    Any and all legal manners related to this cleaning services contract shall be subject to jurisdiction in the state of [Client.State].

    The Parties agree that in the instance of a disagreement, both parties will seek mediation from a neutral arbitrator before seeking remedy through a court of law.​

    This section of the template states that this cleaning contract will survive even if any single aspect of it is deemed unenforceable or unfair. You and the Client must agree upon new terms that line up with the previous contract language.

    Should any single term of this contract be held as unenforceable or illegal, the term shall be replaced with a similarly enforceable term.

    Upon the replacement or cancellation of any term of this agreement, all remaining terms will remain in full effect.

    ‌Acceptance

    When all the highlighted conditions are satisfactory, you can send your final cleaning service contract template to yourself and your client for electronic signature. When both the parties sign and finalize the agreement, it becomes a legally binding document.

    Both parties agree to all terms and conditions above and will, to their best abilities, fulfill all aspects of this cleaning services contract.

    The signatures below indicate complete consent and approval by each party.‌

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    Cleaning Service Contract Template

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    This cleaning services contract template can be used by a facility services provider as a binding contract with new clients.

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