Electronic signatures are the cornerstone of any strong document workflow, but finding an excellent service provider can be difficult.
There are a ton of options on the market today, and each one of them offers a slightly different set of features for potential customers. Today, we’re going to check out two e-signature software solutions that you might have heard about.
Let’s compare Docusign vs GetAccept and get a closer look at the features that both software options can offer!
Cost: $25/month for Basic, $200/month for Business, $600+/month for Enterprise
Gartner Rating: 4.5/5
Ease of Use: 4.6/5
Support Options: Chat, Phone (API only)
Platform Availability: Online, iPad & Android
Free Trial: Yes
Electronic signatures are just one of the tools at your disposal when working with GetAccept. As a sales enablement platform, GetAccept is focused on helping you manage your entire contract workflow, from first draft to final signature.
Though the platform comes with some basic functionality for entry-level users, most of the notable features — like document tracking, template creation, and Google Docs integrations — are geared toward multi-user businesses willing to pay at least $200 per month.
As a result, while GetAccept offers far more than digital signatures, this functionality also comes with a much higher price tag than DocuSign.
Cost: $10 for individual users. $25 per month for the Standard Plan and $40 per month for Business Pro.
Gartner Rating: 4.6/5
Ease of Use: 4.7/5
Support Options: Phone, ticket, chat.
Platform Availability: Online, all devices.
Free Trial: Yes. 30 days.
For many businesses, DocuSign is the have-all-end-all when it comes to electronic signing. The company is a leader in eSigning, with a huge user base and thousands of positive user reviews under its belt.
While the company does offer features like document management and custom branding, it’s most widely known for its document signing and preparation process.
DocuSign isn’t built to be a complete contract solution in the same way that GetAccept (or PandaDoc) tries to be. They’re focused on helping connect with signers while building strong security around your existing documents.
Beyond e-signature solutions, DocuSign offers integration options with CRMs like HubSpot and Salesforce, as well as payment gateways that make it easy for customers to sign and pay.
As a result, DocuSign is able to provide a more cost-effective solution than GetAccept by offering fewer features in the process.
Even though DocuSign and GetAccept both offer similar features to help you capture digital signatures and collect payments, both companies take a different approach to help you arrive at the same endpoint.
Depending on your company size and needs, one solution may be a better fit than the other.
Let’s take a look at the services on offer and see how they compare.
Price & transaction limits
The most obvious difference right up front is the level of investment that GetAccept is asking for.
While you can stick to the basic plan at $25/month, you won’t see a ton of features in that tier. However, the plan stacks up evenly against DocuSign’s $25/month plan. Both plans offer similar features, like custom branding, audit trails, and real-time notifications.
Outside of that basic plan, everything changes. DocuSign users have the ability to move up to a business plan at $40/month, but the next tier in GetAccept starts out with a required minimum of five users for a total of $200/month!
That’s a huge jump in cost.
To their credit, this package allows GetAccept to offer the lion’s share of their differentiating factors. You’ll be able to interface directly with a Google Docs editor, create templates, send SMS, and more. You’ll even get a dedicated account manager — something that might be a refreshing change of pace if you’ve ever been stuck waiting for help from DocuSign.
Unlike DocuSign, GetAccept also doesn’t cap your usage with transaction limits. DocuSign users can only send 100 envelopes each year before they hit their transaction cap. If you’re requesting signatures on a semi-regular basis, expect to pay more than the standard rate for your usage.
With GetAccept, you don’t have to worry about any additional fees or upcharges, and that’s a big win for businesses who regularly need to sign and send documents.
Transaction limits have always been a dealbreaker for us. Like GetAccept, PandaDoc doesn’t have transaction limits that can bottleneck your usage.
Even though DocuSign is a great fit for the right type of business (more on that below), when it comes to pricing and usage, GetAccept is a likely winner — even if it costs a little extra.
As e-signature software solutions, both GetAccept and DocuSign can help your customers sign documents — but their scope of involvement in preparing and sending your document greatly varies.
DocuSign, like many of its other competitors (SignNow, Adobe Sign, HelloSign, etc.), is focused on the final stage of the contracting process: Signature creation. The platform isn’t designed to help you create documents, but the editor will allow you to add signature and text fields to your document as part of the preparation phase.
This approach comes with some serious downsides. If a contract that you sent for e-signature requires adjustments, you’ll need to fix that contract offline in an editor like Microsoft Word, then re-upload and send it again.
On the other hand, GetAccept covers a much wider scope of your process. Using the template builder and the Google Docs editor, you can build content inside GetAccept and send it out.
While the GetAccept editor isn’t native to the platform — like you’d see with our PandaDoc editor — it still allows you to handle more of the document creation process in one place.
Both DocuSign and GetAccept offer document analytics, online access, and even mobile apps for iOS and Android. These tools allow users to e-sign from anywhere, whether they’re on an iPhone, a Mac, or a PC.
Winner: It depends
While we don’t like giving half-hearted answers, this really comes down to how much business you want to give to either company.
If you’re just looking for a signing solution and want to keep costs low, DocuSign is probably better.
By default, GetAccept is asking for a larger share of your document workflow (and your budget) with their pricing structure. However, they may be a better fit if you want to put most of your contract management tools in one place.
Are you looking to connect your business to other software platforms and solutions that you use on a regular basis? If so, GetAccept and DocuSign are both armed with a wide variety of integration tools to help you do exactly that.
With GetAccept, you’ll have options to connect to most major tools that any small business or enterprise solutions use. That includes native connections to CRMs like Salesforce, Microsoft Dynamics, and HubSpot.
Unfortunately, in many cases, your level of financial commitment determines your level of integration with these tools. Users on the basic plan can only connect to HubSpot, Pipedrive, or FreshSales at a basic level. Each plan, up to the Enterprise plan ($600/month) and beyond, offers more complex levels of integration to suit your needs.
On the other hand, DocuSign only offers basic connections with Box, Salesforce, and OneDrive at the basic level while saving the bulk of its integration capabilities for users who pay for their Advanced Solutions plan.
At first, this might seem like a downside, but it all comes back to how involved you feel that either software should be in your contracting process. By the time you commit to the costs that would allow you to take advantage of GetAccept’s battery of integrations, you could achieve the same result through DocuSign at a much lower cost.
Going strictly on price and availability alone, we’d have to give this to DocuSign. They have integrations for almost everything, including some truly obscure apps.
If you’re using mainstream technology tools, GetAccept probably has you covered through Zapier if they lack a native integration. If not, DocuSign may be a better option.
DocuSign for low volume businesses
For freelancers operating on low volume or businesses with long-term clients who use a separate invoicing software to collect payments, DocuSign is probably the better option between these competitors.
(PandaDoc is an even better option, but more on that later.)
The investment that GetAccept is asking for just doesn’t make sense. You’d end up paying $200+ a year for a signing solution that provides features you may never use. Plus, the features you really want will always be just out of reach.
Even the chat window and video features that GetAccept offers at the basic tier can be done elsewhere or for a lower cost.
If you’re just in it for the signature or you have other software tools to help you, DocuSign is the obvious choice.
GetAccept for everyone else
Whether you’re worried about transaction limits, or you just want an e-signature software solution that handles more of your contract process, GetAccept makes sense for businesses that can afford the investment.
Some of the features that GetAccept offers, including the ability to incorporate the Google Docs editor into your document creation process, can help you streamline workflows and create dynamic contracts.
Between the automation tools, the focus on security and authentication, and the ability to create templates and smart fields, GetAccept is a great choice when you’re looking to step up your contracting game.
Want an even better option? Try PandaDoc!
PandaDoc strikes a great middle ground between DocuSign and GetAccept.
We offer a free e-signature plan that allows you to prepare and send an unlimited number of documents for signature at no charge and with no transaction limits.
All of this and more is available all for a fraction of the investment that you’d pay through GetAccept because we don’t have a minimum user requirement. If you need more users, simply add them to your team — but you don’t need to pay for five users or more just to access premium features!
Click here to create an account and give PandaDoc a try for 14-days. No credit card required. After 14 days, your account simply reverts to a free plan and stays that way forever.