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12 best contract management software in 2021

12 best contract management software in 2021

Which contract management software will boost your close rate and save your team time? Systems that provide professional documents and seamless integration enable companies to stay compliant while increasing close rates by 40% or more.

However, not all software is easy to use right out of the box. Plus, you may find that it’s not possible to integrate your contract software with current workflows.

1. PandaDoc – Best Contract Lifecycle Management Software Overall

Contract_management_software

PandaDoc is a complete digital document and management solution to automate your contract management process. The software includes built-in eSignatures and plenty of integrations. Contract templates and a content library prevent costly errors while in-document commenting and redlining improves workflows.

According to G2.com:

“PandaDoc has empowered sales teams to improve deal workflow, insights, and speed while delivering an amazing buying experience.The software is ideal for anyone that needs to send multiple contracts within a single deal. The software automatically transfers customer metadata from an existing document to a new one.”

In addition to drafting new contracts, the software is ideal for contract renewals as well. This is thanks to its built-in renewal notification emails to alert you when it’s time to revisit and renew the original contract. 

And sometimes, you just need to iron out a few details within the contract before both parties are ready to sign. PandaDoc makes it easy for users to leave comments throughout the contract and utilize the general chat feature. This facilitates seamless collaboration between teams, and you can easily organize and track the changes made. 

The software also comes with customizable user-role management and approval processes. Different employees require different levels of user access, so PandaDoc lets you modify these accordingly.

And you can take advantage of the template library and preapproved clauses to create and customize new contracts. Sales teams that utilize PandaDoc’s software typically see a 65% decrease in the amount of time they spend on document creation. 

The eSignature integration lets you request legally-binding eSignatures within minutes. And once all of the signatures have been collected, you can use the software to collect payments immediately after the client signs the contract. 

Best of all, you’ll receive detailed insights about all of your contracts, expenditures, and revenue over time. Plus, you’ll receive upcoming activities and alerts. And the CRM integration allows you to easily pull customer data from your CRM into a new contract, so no manual data entry is required.

And PandaDoc software meets GDPR, FERPA, HIPAA, and SOC 2 Type II compliant security standards. And all data is encrypted using AES-256 technology to prevent unauthorized third-party access to sensitive information

Price range: The cost ranges from $9 for individuals up to $49 for businesses.

Why choose PandaDoc: It’s an all-in-one solution for secure collaboration, management, and contract tracking. It’s a full contract lifecycle management solution that makes it easy to not only handle contract creation at scale but also for internal teams to manage contracts from contract automation, contract drafting, and contract approval (before they’re delivered to clients) to signature and payment. The flexibility of the contract management platform means that it can support almost any business process that requires document management and electronic signatures.

Main advantage on G2Crowd: The ability to upload nearly any type of contract documents, from Word to PDF. Users also appreciate that it’s user-friendly for both internal teams and external parties and acts as a contract repository for teams.

Main complaint on G2Crowd: Users suggest that there is a mild learning curve due to the full range of features that PandaDoc provides.

# of integrations: Countless, including 15 CRMs, accounting programs, and payment services. Support: Full support via phone, email, and online chat at any time of day.

2. ContractWorks CLM Software

ContractWorks_contract_creation

ContractWorks offers industry-leading security, transparent pricing, and custom reporting. With document tagging, including their AI quick start tagging system, it’s easy to locate contracts and track action. This software prioritizes security and offers several backup options.

ContractWorks lets you take advantage of a wide variety of features, including milestone alerts. Users can create alerts for upcoming milestones, deadlines, and contract renewals. 

You can store all of your documents in one central location with multi-user access, which eliminates bottlenecks and confusion. And the software automatically identifies and tags each document using a set of pre-determiend criteria. 

The software allows users to create detailed reports, and to save any share all contracts. And you can easily convert images and PDF documents into searchable text data.

Plus, users can highlight specific sections of a contract so everyone is on the same page. The software uses 256-bit encryption technology to safely store and share documents.

Price range: $600 to $800 a month for unlimited enterprise users.

Why choose ContractWorks: Provides smooth data migration and a transparent pricing model.

Main advantage on G2Crowd: Users find that this software makes it easy to run reports. 

Main complaint on G2Crowd: Larger organizations with multiple reviewers face problems because revisions aren’t possible. Instead, they need to restart the entire process. 

# of integrations: Although ContractWorks doesn’t mention integrations, you can connect with Salesforce for a one-time fee of $500.

Support: Customer support available during business hours.

3. Ironclad Enterprise Contract Management Software

Ironclad_contract_management_process

Ironclad is a contract management software solution that helps legal teams automate workflows, generate reports, and process contracts with ease. The drag and drop user interface helps all stakeholders, even those without technical knowledge, use Ironclad. Also, you can preview and make changes without leaving the platform.

Ironclad offers a variety of approval workflows, including a signature and approval conditionality regardless of the agreement types. You can store all of your contracts in a central location with intuitive search capability, which includes structured and full-text search of the entire contract database. 

The software lets you automate the contract creation process with no coding required, and even comes with built-in editing, redlining, and auditing capabilities. And the document editor allows users to tag colleagues and accept or reject contract modifications. 

Ironclad guarantees your data will be safely stored, processed, and transferred, thanks to its SOC 2, Type II policies. And the software comes with powerful API integrations, including Salesforce, Google Drive, Dropbox, and eSignature providers like PandaDoc. 

Price range: No pricing information on their website.

Why choose Ironclad: Companies choose Ironclad to automate repetitive processes by their legal team. 

Main advantage on G2Crowd: The primary advantage of using Ironclad is that the automated workflows save legal departments time because contract language in templates requires less time in lawyer review. 

Main complaint on G2Crowd: Those without a legal background, such as a human resources team, may face issues with understanding how the workflow functions. 

# of integrations: Although Ironclad provides a public API, it only offers one CRM integration compared to 15 from the Ironclad alternative

Support: 24-hour support via a live representative.

4. DealHub.io

DealHub_contract_management_system

Featuring native integration with Salesforce, DealHub.io helps organizations quickly create and send contracts.

Its easy-to-use interface works for staff with various levels of tech training, ensuring that everyone on your team feels comfortable using the software. Also, administrators can preapprove templates to ensure accuracy.

Deal Hub.io makes contract creation a breeze, and users can quickly generate new contracts, quotes, and other business documents from directly within the DealHub.io platform. And the software supports collaboration among team members with easy document-sharing features.

You can use the software to configure criteria for faster approval workflows. And by using the CLM software, you can collaborate with your customers over a contract to streamline the revision process.

The software automatically integrates with your CRM to transfer existing data onto contracts. And it captures all views and edits of a contract, and lets you know who the document has been shared with. 

Once you’re finished with a contract, you can easily store it in a central storage location for easy access and retrieval.  Everyone has the option to add electronic signatures to the document, and the information is automatically stored to your CRM. 

Price range: No pricing information on their website.

Why choose DealHub.io: Automate proposal and contract process without leaving Salesforce. 

Main advantage on G2Crowd: Users appreciate the content library and document analytics. 

Main complaint on G2Crowd: Some users have reported experiencing difficulty when configuring and using the deal room. 

# of integrations: Unlike the alternative to DealHub.io, this software only features three integrations on their website: Salesforce, Microsoft Dynamics, and Freshworks.Support: Available online with a live representative 24 hours a day and seven days a week.

5. Concord

Concord_contract_management

Concord makes compliance and negotiation simple with its contract management software. It offers features like the ability to track changes and hold discussions with stakeholders and other reviewers inside the platform.

Plus, users can see the status of all contracts to speed up the buying cycle.

Concord comes with pre-approved templates for faster contract creation. And the version-control feature ensures that all users receive up-to-date versions of the document.  

The automated approval feature ensures that you reduce the time spent waiting by automatically sending contracts through the right approval channels. And the online negotiations and redlining feature accommodates commenting, redlining, and editing directly within the document, which significantly speeds up the sales cycle. 

Your customers can edit, review, and electronically sign the contract at no additional cost. And Concord supports a Salesforce integration and automates the post-signatures execution in your CRM. 

Plus, you can use Concord to build real-time custom reports and data drawn from existing contracts. This allows you to identify opportunities to upsell your current customers. 

And he software comes with a built-in eSignature solution to minimize the duration of the end-to-end CLM process and eliminate the need for on-premise agreement signing.

Price range: Prices range from $100 to $195 per creator per month plus $50 to $95 per collaborator per month. 

Why choose Concord: Users who need to create an audit trail choose Concord.

Main advantage on G2Crowd: Current users appreciate how the tagging system automatically gives departments access to specific documents. 

Main complaint on G2Crowd: The app appears to be more suited to professionals working in legal or operations. It may not be ideal for those in sales and marketing.

# of integrations: Concord only offers one CRM integration compared to the Concord alternative, which provides 15 integrations.

Support: Online, during business hours.

6. Icertis Contract Management

Icertis_contract_lifecycle_management

Icertis Contract Management provides contract templates and clause libraries to speed up processes using its cloud computing and storage system.

The software also helps global companies ensure compliance with regulations like Europe’s GDPR. This highly functional tool for enterprises delivers a remarkable amount of information while maintaining your contracts.

Icertis has built-in capabilities to model any kind of contractual relationship, and the software offers an intuitive and role-based experience for all users. The enterprise-grade administration standards ensure your most highly-sensitive contract stay safe

The flexible rule-based contract generating features make it easy to create, collaborate, and execute a new contract. And the software provides commercial-risk, governance, and compliance tools. 

The software provides detailed AI-generated reports and insights, driven by VisualizeAI, DiscoverAI, and NegotiateAI. And the software is built on Microsoft Azure, which makes it integration-friendly and highly scalable to different kinds of SaaS cloud architecture.

Price range: No pricing information on their website.

Why choose Icertis: Even complicated integrations are easy with the open Icertis API platform.

Main advantage on G2Crowd: Customers appreciate being able to access and manage their contracts in one place. 

Main complaint on G2Crowd: Administrators find it challenging to learn how to use the system to their advantage. 

# of integrations: While exact numbers of integrations aren’t given, the API framework allows tech teams to connect with any number of programs.

Support: Unlike the alternative contract management software options, Icertis doesn’t offer 24/7 support. Instead, you can only contact them online during business hours. 

7. Conga Contract Management

Conga_contract_lifecycle

Conga (formerly Apttus) offers various tools for contract management, including Conga Collaborate, Conga Sign, Conga Composer, and Conga CPQ.

The Conga Contract Management suite of tools, fully compared here, help you save time, minimize risk, and manage your contacts in one spot. Plus, Conga offers pay-as-you-grow or end-to-end enterprise options.

When you sign up for Conga, the software allows you to create a clause library filled with pre-approved clause bundles. This makes it easy to quickly create strong, legally-binding contracts. Plus, you can collaborate with your team to quickly edit and review contracts with no additional training required.

All users can redline and comment on a document, thanks to the interactive online interface. And users can automate all approvals and workflows to speed up the contract lifecycle.

With automatic updates, you’ll be able to stay on top of all deadlines and contract renewals. And the audit track allows you to track all views and edits made to the document. This ensures the contract maintains its integrity at all times

Plus, Conga provides enterprise-grade controls to speed up processes, eliminate risk, and minimize your costs. And the software supports multiple third-party integrations, including CRMs, supply chain management systems, and cloud storage solutions.

Price range: Conga Collaborate pricing starts at $50 per user per month. 

Why choose Conga Contract Management: AI insights and simple step-by-step wizards make this software easy to use.

Main advantage on G2Crowd: Users like having all of their contacts in one convenient location. 

Main complaint on G2Crowd: Switching to this software can pose some technical problems and is time-consuming.

# of integrations: Conga doesn’t list its integrations, they say,

“Conga’s technical services experts have a 100% proven track record of integrating with any application.”

Support: Their online system offers a live rep 24-hours a day although Conga Composer doesn’t provide email support like the alternative.

8. ContractSafe

ContractSafe is designed as an all-in-one, contract management solution. It supports an unlimited number of users without any of the complex user permissions synonymous with other apps.

ContractSafe offers a quick and intuitive keyword searching feature to quickly locate contracts, reports, and other business documents. You can use both general and highly specific keywords.

When you’re done with a document, you can store it in one centralized, secure location. And you can easily track and search all stored documents. ContractSafe provides data encryption on all stored and transferred documents. The software also comes with malware, virus, and intrusion-detection capabilities.

You’ll receive an alert everytime you have an upcoming deadline, termination, or contract renewal. And the software supports an unlimited number of users, and makes it easy to assign roles to each team meber. That includes no-delete and read-only users

ContractSafe software integrates with a number of third-party apps, including applications for cloud storage, eSignature, CRM, procurement software, and other industry-acclaimed contract managers like PandaDoc.

And the company offers free implementation, in-product help, and customized training sessions.

Price range: The Basic plan pricing starts from $299/mo. for 500 active users, to $899/mo. for 5,000 active users on the Enterprise plan.

Why choose ContractSafe: The software comes with a Speed Search feature that works with scanned documents as well.

Main advantage on G2Crowd: Many users like the contract database, which allows documents to be stored in a cloud repository alongside the built-in advanced search capabilities.

Main complaint on G2Crowd: The existing dashboard is more of a spreadsheet that doesn’t offer much functionality aside from listing the existing contracts.

# of integrations: Some of the integrations ContractSafe supports include SalesForce, DocuSign, Active Directory, and Okta/SAML 2.0.

Support: Live Chat support is available during business hours.

9. SpringCM for Small Businesses

SpringCM_DocuSign_contract_management_solution

Suggested for companies with at least 250 employees, SpringCM (acquired by DocuSign) provides an affordable option for businesses.

Customers can access their contract management tool online and via mobile devices. Plus, a variety of self-help options guide various workflows.

With SpringCM, you can quickly create new contracts with pre-approevd templates that can source and populate metadata from other systems. You can then store all of your documents in a dynamic and scalable central repository. It comes with an intuitive folder structure that makes it easy to organize and tag documents in a single, searchable location. 

The software allows you to automate the contract workflow process, effectively eliminating all manual handoffs and bottlenecks. You can track all changes and view multiple versions of the same contract for an accurate audit trail.

And users can quickly generate new contracts from pre-existing templates and implement redlining, routing, eSigning, and approvals for shorter turnaround times. The software is FedRAMP, TRUSTe, HIPAA, and SOC 2 compliant, so you’ll know your contracts are safe at all times. 

Price range: From $40 to $80 per user per month.

Why choose SpringCM: Flexible options for businesses in a pattern of growth.

Main advantage on G2Crowd: Customers like how SpringCM makes collaboration easier. 

Main complaint on G2Crowd: Several users complain about a lag time or glitches where the user is logged out too soon. 

# of integrations: While its API helps with integrations, it offers one CRM connection compared to the 14 that the alternative to SpringCM provides. 

Support: Only provides support online during business hours.

10. Nintex

Nintex_Contract_Management

Nintex is a process management system first, and contract management comes second. This software makes it easy to develop and automate complex workflows within an organization.

Plus, it’s easy to import high-resolution images into your documents.

Nintex makes it easy to quickly generate new contracts, invoices, and other important business documents. You can streamline complex workflows and core business operations with the drag-and-drop visual editor.  

All users can electronically sign important business documents with the automated workflows. And the software provides alerts and reminders so everyone stays on track. 

The built-in visual tools make it easy for users to capture real-time feedback from relevant stakeholders. And the software tracks the performance of various workflows to provide data-driven metrics for improvement. 

The drag-and-drop connector allows users to integrate with third-party applications for cloud storage, CRM, and more.

Price range: Starts under $950 a month up to $1,300 a month. 

Why choose Nintex: Generate contracts from Salesforce or Microsoft Office 360.

Main advantage on G2Crowd: The main benefit of using Nintex is that it’s easy to learn the basics of use.

Main complaint on G2Crowd: Users suggest that the architecture feels clunky and is difficult to troubleshoot. 

# of integrations: Unlike the Nintex alternative, this company only integrates with one CRM.

Support: Online, during business hours. 

11. SAP Ariba

SAP Ariba streamlines every aspect of the contract lifecycle from creation and collaboration, to execution and compliance in one easy-to-use central repository.

It offers users a lower overall total cost of ownership with little to no demands on an organization’s IT team.

SAP Ariba provides a central repository with advanced search tools and secure storage. This allows you to easily access all of your most important business documents.

You can quickly generate legally binding contracts with a library of pre-approved legal clauses and templates. And the software supports SAP Ariba solutions, ERPs, CRMs, and other third-party integrations for higher compliance levels.

Users can monitor all changes made to the pre-approved document formats. This ensures that all agreements remain standard. And you can easily input important milestones for contracts, like renewal and termination dates. 

The software supports third-party eSignature management. And the document tracking features will keep all stakeholders informed of changes made to the contract. This ensures that your contracts remain compliant. And the version control feature ensures that up-to-date versions of the contract are always available.

Price range: No pricing information provided.

Why choose SAP Ariba: Provides unrivaled transparency allowing users to stay informed during every phase of the contract lifecycle.

Main advantage on G2Crowd: Easy synchronization and integration with other ERPs.

Main complaint on G2Crowd: The APIs it comes with, are limited and difficult to integrate.

# of integrations: Limited number of integrations with other cloud-based applications supported.

Support: Email support available via service requests on the Contact Us page

12. Trackado

Trackado is a simple, fast, and easy-to-use tool that allows users to store and access their contracts remotely from a central document repository.

It also comes with built-in reminders on critical contract milestones.

With Trackado, you’ll get access to a central database for storing, searching, and retrieving all available documents. Users can search the database by category, department, or any other customer property.

The events and reminders feature makes it easier for users to keep track of upcoming contract renewals and terminations. And you can quickly generate new workflows from pre-defined templates or create new workflows from scratch. 

The software logs all activities as they are routed through the required approval channels. And the business partner module feature displays contact details and any other important information related to an ongoing business relationship.

Trackado integrations with a number of third-party applications like Google Drive, OneDrive, and Dropbox. And the document tracking feature allows you to to monitor any important changes to a contract.

Price range: Pricing starts from $0/mo. for the Free plan, which supports only one user, to $199/mo. for the Enterprise plan that supports up to 25 users.

Why choose Trackado: Provides accurate and up-to-date billing information to help users stay on top of their financials.

Main advantage on Capterra: Easy-to-use and easy-to-navigate thanks, in large part, to its intuitive layout and functional display.

Main complaint on Capterra: Some users found the notification alerts and renewal options slightly confusing.

# of integrations: Aside from cloud storage integrations like OneDrive, Google Drive, and Dropbox, Trackado does not appear to support any other integrations.

Support: Live Chat support available during business hours.

Whatever platform or toolset you choose to manage your contracts, make sure to start with a thorough analysis of your team’s requirements for features, integrations, and user experience. From there, it’ll make your search for the perfect contract management tool much easier since you’ll be able to evaluate each one on an objective basis. 

Don’t hesitate to try multiple tools’ demos so that you can compare one against another!

FAQ

What is the best quality management software for a contract?

PandaDoc is, no doubt, the industry leader when it comes to dynamic and robust end-to-end contract management solutions. When sourcing for CLM software the key things you need to look out for are the top built-in features, its ease-of-use, alongside the overall number of integrations supported. The higher the number of capabilities it has, the easier and more convenient it will be to use.

PandaDoc embodies everything you would want in the best contract management software. From contract creation, collaboration, and approval, to eSigning, CRM integration, and payment processing – PandaDoc does it all. It explains why it’s a top choice for professionals across the world.

What does contract management software do?

The goal of any CLM app is to automate the entire contract lifecycle from creation to payment in a single unified workspace. The idea is to speed up the closing of deals so that you can get down to business and focus on what matters – increasing your bottom line.

Why is contract management software important for your business?

Your business needs a CMS since it helps to keeps track of key milestone dates, eliminate redundancy, provide critical performance metrics, supports real-time collaboration, and track all versions of a document.

How much does contract management software cost?

While the prices may vary widely depending on the features it has and the number of integrations supported, most software providers offer a monthly or annual subscription plan. The specific cost depends on the number of users and the specific plan you pick, with most providers offering a significant discount on annual plans.

Prices range anywhere between $0 for an individual user on a Free plan, to $900 per month for Enterprise plans that support an unlimited number of users.

Does Salesforce have a contract management system?

Yes, it does. The Salesforce CLM software is built on the company’s already-existing CRM solution. It is designed to manage the entire contract lifecycle while pulling relevant customer data from the CRM.

While it may not provide the full array of capabilities you get with other contract management systems in the market like PandaDoc, it does automate certain aspects of key processes, which in turn reduces the turnaround times compared to traditional approaches.

Originally published January 5, 2020. Updated 15 February 15, 2021.

Disclaimer

Parties other than PandaDoc may provide products, services, recommendations, or views on PandaDoc’s site (“Third Party Materials”). PandaDoc is not responsible for examining or evaluating such Third Party Materials, and does not provide any warranties relating to the Third Party Materials. Links to such Third Party Materials are for your convenience and does not constitute an endorsement of such Third Party Materials.

Alex Lamachenka

Alex Lamachenka Sr DemandGen Manager at PandaDoc

Alex is the Sr. Demand Generation Manager (formerly) at PandaDoc who handles content and crowd marketing. His background covers sales, project management, and design. In his free time, you can find him traveling, hiking or tasting local foods.

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