Engaging and winning over free trial users with Shawn Herring
Less is more. Seriously, stop overwhelming your free trial users with emails and features.
A good customer journey is simple. It gives the customer just enough options to tailor their customer journey, but not too many that they have no idea where to start.
We also dive into:
- What makes a good customer journey?
- Improving free trial adoptions
- Personalize trial experience