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PandaDoc AI principles

Building the future of document management

At PandaDoc, our AI working principles are at the heart of everything we build. From ensuring the principle of fairness in AI to maintaining security and reliability, they guide every intelligent feature we integrate into your workflow.

What are AI principles?

AI principles are foundational guidelines that govern how organizations develop and deploy AI systems responsibly. These principles ensure AI tools serve users effectively while maintaining ethical standards, security, and fairness.

Our AI principles

These tenets represent our ongoing commitment to transparent and empowering artificial intelligence.

We choose high performance AI technology

We choose high performance AI technology

We’re platform-agnostic, selecting the most effective AI models for each task rather than being locked into a single provider.

We ensure our AI continuously improves

We ensure our AI continuously improves

Our AI capabilities continuously improve through responsible learning and regular updates, ensuring you always get the best performance.

We use AI to democratize expertise

We use AI to democratize expertise

We use AI to make specialized knowledge more affordable and accessible to businesses of all sizes, leveling the playing field so company size doesn’t limit success or access to insights and capabilities.

We build AI to empower people and enhance efficiency

We build AI to empower people and enhance efficiency

AI should handle the tedious, administrative work and amplify your expertise, so you can focus on the high-value activities that matter most—building relationships, negotiating agreements, and driving results.

We ensure transparency and control

We ensure transparency and control

AI shouldn’t be a black box. We’re transparent about how AI processes your data, what information it accesses, and how insights are created. Your confidential information stays confidential, and you maintain ownership of your content.

We build secure AI that works fairly for everyone

We build secure AI that works fairly for everyone

We apply rigorous security standards like secure data handling, encrypted processing, and protection against AI-specific threats. Our systems are designed, tested, and monitored to ensure they’re free from bias and deliver equitable treatment for every user.

When it comes to AI,
we’re just getting started