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© 2026 PandaDoc Inc. All rights reserved.

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            AI Information

              DOCUMENT TRACKING

              Automatically track every document in your pipeline

              Streamline your business processes with automated audit trails and tracking for every document in your workspace.

              Request a demo
              Start free 14-day trial

              No credit card required

              The Best

              Over 68,000 companies use PandaDoc to send and track documents

              Autodesk
              Boeing
              SGS
              AOL
              Konika Minolta
              Rakuten
              TomTom
              HP
              PepsiCo
              Zoetis
              Bonusly
              Chick-fil-A

              What is document tracking software?

              Document tracking helps users monitor and manage the status of a document throughout its lifecycle.

              As documents move through drafting and approval processes and are finally sent to intended recipients for review and e-signature, document tracking can keep you informed every step of the way.

              With PandaDoc, document tracking is part of a larger document ecosystem. Users can create documents from scratch, send them to intended recipients, capture e-signatures and payment, and store completed documents in a dedicated repository.

              The best part: PandaDoc can handle all aspects of the document lifecycle, so you never have to leave the platform.

              Know what your documents are doing

              Track docs from the start

              Track docs from the start

              Tracking begins when documents are created. Changes are automatically logged in the document audit trail.

              Review document analytics

              Review document analytics

              Use analytics to understand how stakeholders interact with each page of your proposals and contracts.

              Streamline your templates

              Streamline your templates

              Leverage analytics data to build better templates, improve document workflows, and close deals more quickly.

              Effortlessly track every document

              Stay in the know — at a glance

              Say goodbye to document tracking spreadsheets!

              Every PandaDoc document includes a real-time dashboard that shows what changes have been made in a document throughout its entire lifecycle.

              Learn when documents are created, viewed, changed, sent, and signed all in one place.

              Level up your documents

              Gain key insights into how your documents are handled via cutting-edge tracking tools.

              See which parts of your contracts and proposals get the most and least engagement, then use those details to optimize your templates for even better performance.

              Test the results of your changes with a new set of documents, and repeat.

              Get started with document tracking

              Video thumbnail

              Empower documents with better tracking

              Document Proposal

              Proposals

              Use document sharing and tracking to review team actions when collaborating on a proposal.

              Learn who has accessed and edited specific documents, as well as when and where those changes were made.

              Tracking these changes and inputs can help teams create more accurate and beneficial proposals between project stakeholders.

              Document Contracts

              Contracts

              Stay safe when handling confidential information for any type of document.

              Online document tracking can be used to improve regulatory compliance and minimize risk by ensuring that unauthorized access is discovered and quickly limited.

              This is critical when handling sensitive information or adhering to regulatory compliance standards (HIPAA, GDPR, etc.).

              Document Finance Quote

              Quotes

              Get email notifications when a customer views or signs your quote.

              Improve deal retention by engaging in customer follow-up and Q&A when leads are active and information is fresh.

              Analyze quote performance and combine that data with tracked win rates to optimize your pricing and engagement strategy.

              Document Invoice

              Invoices

              Streamline invoice management by tracking invoice status and visibility.

              Get notified when recipients access invoices. Monitor activity and send reminders to ensure timely payments without adding manual effort.

              Who benefits from document tracking?

              • Sales teams

                Sales teams

                Reps who track their documents can close deals faster with real-time insights into customer engagement.

                By learning which teams interact with documents, it’s easy to send effective follow-ups and personalized communication that lands at just the right time.

                Learn more
                Sales teams
              • Legal

                Legal

                Tracking tools can improve version control for critical documents and help to ensure that deadlines are efficiently managed.

                Teams working collaboratively with counterparties and project stakeholders can use document tracking to review suggested changes, gauge interest in specific pages, and more.

                Learn more
                Legal
              • Finance

                Finance

                Document tracking tools allow finance teams to securely control critical financial data.

                In addition to managing financial documents on the PandaDoc platform, teams can see who accessed documents, which pages saw the most engagement, and where recipients spent their time.

                Added security features can also keep tight control on critical documents to prevent leaks or breaches in confidential information.

                Learn more
                Finance
              • HR

                HR

                Human resource managers can rely on document tracking to ensure that critical onboarding paperwork is delivered, accessed, and returned.

                These tools are also helpful when regulatory and compliance paperwork must be signed and returned within a given timeframe, since HR can follow up with stragglers and push for document completion.

                Learn more
                HR

              Learn more about document tracking

              Review and track document analytics

              Review and track document analytics

              Learn more

              Creating and tracking docs with the PandaDoc mobile app

              Learn more

              Frequently asked questions

              • While some companies may charge extra for DTS services, PandaDoc offers document tracking as part of any standard pricing plan.

                This key feature automates document tracking and the integrated functionality helps to ensure authenticity for every type of document.

              • Industry leaders often import CRM data from Salesforce or HubSpot into PandaDoc and use the platform to prepare and send documents.

                When that happens, documents stay within PandaDoc, and any activity related to that document is automatically tracked.

                During document creation, it’s possible to export PandaDoc files as PDF or DOCX. If documents are downloaded from the platform and sent as an attachment, PandaDoc won’t be able to log user activity.

              • The document tracking feature includes the following statistics: times viewed, total time spent, last view, PDF download, and if any links were clicked.

                Additionally, team members will be able to see when a document status was changed, both through manual action and through automated functionality, such as e-signing a document to complete it.

              • Document reminders can be set within the document menu to send automatically on a weekly basis or prior to a predetermined expiry date.

                It’s also possible to send manual reminders to individual recipients in order to prompt a follow-up or notify stakeholders of a document change.

              Level up your documents
              Act at the right time

              Act at the right time

              Learn when and how document status changes.

              Leverage onboard sales document tracking to learn when documents are opened and completed by recipients.

              Stay on top of your documents and know exactly when it’s time to follow up.

              Enhance security

              Enhance security

              Automatically defend against non-repudiation with an auditable record of all user activity inside a document.

              Ensure contract validity and protect confidential information for every sent document.

              Offer unique, digital certificates upon e-signing to ensure document validity and authenticity.

              Manage access

              Manage access

              Consult a detailed list of changes using onboard version control and document tracking systems.

              Learn what changed, and who interacted with your documents. Keep out unwanted guests by using permissions to restrict document access.

              Creating and tracking docs with the PandaDoc mobile app
              Why document control is important

              Why document control is important

              Learn more
              Document Tracking
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              • Trustradius – Buyers Choice
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              Will O’Neil, Head of IT & Strategic Enablement at Nomad

              See all reviews
              • Nomad
                Play video
                Customer logo

                PandaDoc’s HubSpot integration is second to none in comparison to competitors. It allows us to get a lot of information from the CRM directly into PandaDoc.

                Read full story

                92%

                reduction in proposal creation time

                20%

                reduction in customer acquisition costs

              • Wizehire
                Wizehire
                Customer logo

                PandaDoc has a personal touch — they listen, adapt, and support us like true partners. This has made all the difference. I know I can reach out to them anytime. They take their time to walk us through everything, and I can trust that they’ll help us resolve any issues quickly.

                Read full story

                25%

                more documents sent per month

                46x

                faster to get a signature compared to Docusign

              • Consensus
                Consensus
                Customer logo

                PandaDoc has enhanced the purchasing experience for our buyers and sales team. We’ve halved proposal creation time while demonstrating value in every single proposal. It’s helped us close more deals, save time and maintain our brand’s integrity.

                Read full story

                50%

                reduction in proposal creation time

                84%

                of proposals viewed by prospects

              Link: Learn more
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              Get better online document tracking with PandaDoc

              Get personalized 1:1 demo with our product specialist.

              • Tailored to your needs

              • Answers all your questions

              • No commitment to buy

              Chili Piper

              ChiliPiper increased their close rate by 28% after implementing PandaDoc.

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