Review and track document analytics
DOCUMENT TRACKING
Automatically track every document in your pipeline
Streamline your business processes with automated audit trails and tracking for every document in your workspace.
Over 50,000 companies use PandaDoc to send and track documents
What is document tracking software?
Document tracking helps users monitor and manage the status of a document throughout its lifecycle.
As documents move through drafting and approval processes and are finally sent to intended recipients for review and e-signature, document tracking can keep you informed every step of the way.
With PandaDoc, document tracking is part of a larger document ecosystem. Users can create documents from scratch, send them to intended recipients, capture e-signatures and payment, and store completed documents in a dedicated repository.
The best part: PandaDoc can handle all aspects of the document lifecycle, so you never have to leave the platform.
Know what your documents are doing
Track docs from the start
Tracking begins when documents are created. Changes are automatically logged in the document audit trail.
Review document analytics
Use analytics to understand how stakeholders interact with each page of your proposals and contracts.
Streamline your templates
Leverage analytics data to build better templates, improve document workflows, and close deals more quickly.
Effortlessly track every document
Stay in the know
— at a glance
Say goodbye to document tracking spreadsheets!
Every PandaDoc document includes a real-time dashboard that shows what changes have been made in a document throughout its entire lifecycle.
Learn when documents are created, viewed, changed, sent, and signed all in one place.
Level up your documents
Gain key insights into how your documents are handled via cutting-edge tracking tools.
See which parts of your contracts and proposals get the most and least engagement, then use those details to optimize your templates for even better performance.
Test the results of your changes with a new set of documents, and repeat.
Act at the right time
Learn when and how document status changes.
Leverage onboard sales document tracking to learn when documents are opened and completed by recipients.
Stay on top of your documents and know exactly when it’s time to follow up.
Enhance security
Automatically defend against non-repudiation with an auditable record of all user activity inside a document.
Ensure contract validity and protect confidential information for every sent document.
Offer unique, digital certificates upon e-signing to ensure document validity and authenticity.
Manage access
Consult a detailed list of changes using onboard version control and document tracking systems.
Learn what changed, and who interacted with your documents. Keep out unwanted guests by using permissions to restrict document access.
Get started with document tracking
"PandaDoc is making this so much more efficient than it once was. The Hiring Packages are a breeze to send to candidates… this would’ve been a time-consuming administrative burden if it weren’t for PandaDoc."
Director of Business Systems & Processes
Empower documents with better tracking
Proposals
Use document sharing and tracking to review team actions when collaborating on a proposal.
Learn who has accessed and edited specific documents, as well as when and where those changes were made.
Tracking these changes and inputs can help teams create more accurate and beneficial proposals between project stakeholders.
Contracts
Stay safe when handling confidential information for any type of document.
Online document tracking can be used to improve regulatory compliance and minimize risk by ensuring that unauthorized access is discovered and quickly limited.
This is critical when handling sensitive information or adhering to regulatory compliance standards (HIPAA, GDPR, etc.).
Quotes
Get email notifications when a customer views or signs your quote.
Improve deal retention by engaging in customer follow-up and Q&A when leads are active and information is fresh.
Analyze quote performance and combine that data with tracked win rates to optimize your pricing and engagement strategy.
Invoices
Streamline invoice management by tracking invoice status and visibility.
Get notified when recipients access invoices. Monitor activity and send reminders to ensure timely payments without adding manual effort.
Learn more about document tracking
Get better online document tracking with PandaDoc
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Frequently asked questions
How much do document tracking services (DTS) cost?
While some companies may charge extra for DTS services, PandaDoc offers document tracking as part of any standard pricing plan.
This key feature automates document tracking and the integrated functionality helps to ensure authenticity for every type of document.
Does PandaDoc document tracking work with CRM integrations?
Industry leaders often import CRM data from Salesforce or HubSpot into PandaDoc and use the platform to prepare and send documents.
When that happens, documents stay within PandaDoc, and any activity related to that document is automatically tracked.
During document creation, it’s possible to export PandaDoc files as PDF or DOCX. If documents are downloaded from the platform and sent as an attachment, PandaDoc won’t be able to log user activity.
What document analytics are available?
The document tracking feature includes the following statistics: times viewed, total time spent, last view, PDF download, and if any links were clicked.
Additionally, team members will be able to see when a document status was changed, both through manual action and through automated functionality, such as e-signing a document to complete it.
What reminders can I send with PandaDoc?
Document reminders can be set within the document menu to send automatically on a weekly basis or prior to a predetermined expiry date.
It’s also possible to send manual reminders to individual recipients in order to prompt a follow-up or notify stakeholders of a document change.