Communication Mistakes: Improve your skills for phone calls and Zoom meetings
Today, we’re joined by Dr. James Janack. James is a communication professor at Eckerd College specializing in rhetoric and oral communications.
Have you ever listened to your voice on a meeting recording and immediately cringed? Us too. In this episode, Travis and James discuss all things vocal delivery, from the rate of speech to volume to tonality. They even listen in on a few product demos and cold calls to analyze what works and what doesn’t during this critical touchpoint.
You’ll learn about:
- What most people get wrong with the vocal image and how to fix
- How to give your audience a more active role
- Lessons learned from ancient Greek rhetorical theory