Relax for the win: How to massage your business through uncertainty
In this episode of The Customer Engagement Lab, host Travis Tyler sits down with Veronica Swiatek, the CEO & Founder of Massage Studio. Veronica started her massage business during the 2008 Recession, and she is going to talk about the tactics and strategies that helped her come out on top. She now has two brick-and-mortar locations and investments in several other small businesses in the Tampa Bay area.
We’ll also dive into:
- Importance of investing in marketing
- Wearing multiple hats as a small business owner
- Finding the right talent to deliver a personalized customer experience